1. Definitions
For the purposes of these terms of service:
- Application - the web application available at apino.sk domain
- Operator - Michal Piják DEV, registered seat: Na Hrebienku 1498/35, 811 02 Bratislava, Slovakia, IČO: 57396655, registered in the Trade Register of the Bratislava District Office, trade register number 110-362285, email: legal@apino.sk
- Service - programmatic access, via API and the web application, to data from the public registers and lists described in section 2
- User - a natural or legal person using the services of the application
2. Service Description
Apino provides programmatic access to publicly available data from registers of the Slovak Republic and the Czech Republic — in particular the Slovak Register of Legal Entities, the lists of the Slovak Financial Administration and the Register of Financial Statements — and to Peppol network registration data.
- Access to the service is available after signing in to a user account. The scope of available features depends on the selected pricing plan.
- Activation of paid plans is processed through a payment gateway. The operator is not responsible for payment data processing by third parties.
- An invoice is issued automatically after each successful payment and sent by e-mail. Billing details (name, address, VAT ID) are entered at checkout and can be changed at any time in the customer portal. The operator is not a VAT payer under § 4 of Act No. 222/2004 Coll., so no tax is added to the price. For a supply to a taxable person in another EU member state who provides their VAT ID, the reverse charge applies and the customer accounts for the tax in their own country.
- The service is access to data in the form in which the source register publishes it. The operator does not change its content, except for corrections of obvious errors and the limiting of natural persons' personal data (no personal identification number, address shortened to the municipality), both described in the documentation; the source register is responsible for the accuracy of the data itself. The data is informational and current as of the date the service states with it. It is not a confirmation by the authority that keeps the source register, nor legal, tax or accounting advice.
- If a source register changes or stops publishing data, the operator will reasonably adjust or discontinue the corresponding part of the service. The API changes according to the compatibility principles stated in the documentation.
3. Service Integration
For integrating the service into third-party applications:
- API access requires creating an API key in account settings.
- Each API request must include a valid API key in the request header.
- Technical implementation of the integration is entirely the responsibility of the user.
- In case of API key compromise, the user must immediately generate a new key in account settings.
- Rate limits and monthly quotas are determined by the pricing plan. Exceeding them may result in temporary access restrictions.
4. User Rights and Obligations
The user agrees to:
- Use the service exclusively for lawful purposes in accordance with Slovak law
- Not overload servers with excessive requests or unauthorized access attempts
- Not misuse the service for sending unsolicited messages or malicious content
- Secure API keys against unauthorized third-party access
- Provide truthful and current information during registration and billing
- Immediately report any security incidents or suspected account compromise
- Act as an independent controller under the GDPR for any personal data obtained from the service (for example the names of members of statutory bodies), and be solely responsible for the lawfulness of its further processing
5. Operator Rights and Obligations
The operator:
- Does not guarantee uninterrupted availability of the service. The service may be temporarily unavailable in particular because of maintenance, an outage or unavailability of source registers, or other circumstances beyond its control.
- May change pricing and the scope of services with effect for subsequent billing periods, not for a period already paid. The change will be announced by email at least 30 days in advance; a user who disagrees may cancel the subscription before it takes effect, and the change will not apply to them.
- Will announce changes to these terms by email at least 30 days before they take effect (section 9).
- Will announce planned maintenance that may limit availability in advance where possible.
- Takes data from source registers at the intervals stated in the documentation; when each source was last taken is shown on the Data status page and in the X-Data-Synced-At header.
6. Intellectual Property
The API service, including its design, architecture, and documentation, is the intellectual property of the operator. The data of the source registers is publicly available data of public authorities. The user may not copy, modify, or redistribute the service or its components without written consent from the operator.
7. Liability
The register that publishes the data is responsible for its content (section 2). The user is responsible for the security of their API keys and for how they further use data from the service (section 4).
If the user is a business using the service in the course of its business, the parties agree that the damage the operator could foresee at the conclusion of the contract as a possible consequence of breaching its obligation (§ 379 of the Commercial Code) does not exceed the amount the user paid for the service in the 12 months preceding the damage, and does not include lost profit.
8. Service Termination
The user may cancel the subscription or stop using the service at any time by deleting their account in settings. The operator may suspend access immediately for a breach of these terms, a reasonable suspicion of abuse of the service, a threat to the security or stability of the service, or late payment; for a breach of these terms or abuse it may also terminate the contract with immediate effect. For other reasons it may terminate the contract with 30 days' notice, and will then refund the unused part of the paid subscription.
9. Changes to Terms
The operator may change these terms because of a change in legislation, a change in the scope or manner of providing the service, or for security reasons. The change will be announced by email at least 30 days before it takes effect. A user who disagrees may terminate the contract before the change takes effect without any fees; the operator will refund the proportionate part of the subscription for the period after termination takes effect. A user who does not terminate is bound by the changed terms from the day they take effect.
10. Right of Withdrawal (Consumer Only)
If you are a consumer (a natural person not acting in the course of business), you have the right to withdraw from the contract within 14 days of activating the subscription, without giving a reason, in accordance with Act No. 108/2024 Coll. on consumer protection. You can withdraw directly using the form at /odstupenie — no login, confirmed by email. You may equally write to legal@apino.sk with a clear statement of your decision to withdraw, or use the model form available on the SOI website.
- The service is made available immediately after payment. We do not ask you for separate consent to begin performance before the withdrawal period expires, so your 14-day right of withdrawal remains fully intact even if you have already used the service. If you withdraw within that period we refund the full amount; we do not charge a proportionate part for the period you used the service.
- We will reimburse you within 14 days of receiving your withdrawal notice using the same payment method as the original transaction, unless you expressly agree otherwise.
- The model withdrawal form is available at: https://www.soi.sk/sk/informacie-pre-spotrebitelov.shtml
11. Complaints Procedure (Reklamačný poriadok)
In accordance with Act No. 108/2024 Coll. on consumer protection and with the Civil Code, you may file a complaint about the quality of the service provided.
- Submit your complaint via email to legal@apino.sk with a description of the issue and your user account email.
- We will confirm receipt of the complaint immediately and resolve it within 30 days. In justified cases, the resolution period may be extended, and we will inform you of the expected timeline.
- Depending on the nature of the complaint, you are entitled to: correction of the defect, a reasonable discount, or termination of the contract with a refund.
12. Alternative Dispute Resolution
If you are not satisfied with how we handled your complaint, or if you believe your consumer rights have been violated, you have the right to contact the Slovak Trade Inspection (SOI) for alternative dispute resolution in accordance with Act No. 391/2015 Z.z.
- Slovak Trade Inspection (Slovenská obchodná inšpekcia): https://www.soi.sk/sk/alternativne-riesenie-spotrebitelskych-sporov.shtml
- If you are a consumer from another EU member state, the European Consumer Centre in Slovakia can help with a cross-border dispute: https://esc-sr.sk. The EU Online Dispute Resolution (ODR) platform was discontinued on 20 July 2025 and no longer operates.
13. Governing Law
These terms of service are governed by the laws of the Slovak Republic. Disputes are decided by the competent courts of the Slovak Republic; if the user is a business, the court having territorial jurisdiction is the one for the operator's registered seat.
14. Contact
For questions regarding these terms of service, please contact us at legal@apino.sk